Is it FREE SHIPPING?
Yes! PerX is global FREE shipping
Last updated: May 20, 2020 11:52
Is PerX EU friendly?
Yes!
Last updated: May 20, 2020 11:52
Is there ANY extra tax/VAT?
No, We guarantee the Kickstarter price is covering EVERYTHING. If not, we’ll compensate any fees generated before you receive PerX.
Last updated: May 20, 2020 11:52
Is PerX breathable enough for the summer?
Yes! PerX A is ideally designed for temperatures from 20°C to 30°C [68 ~ 86 F]. With our TPU membrane which features 20,000 mm for waterproofness and 20,000 g/m2/24hrs as well as UPF 50+ for sun protection. You can even wear it in hot temperatures.
Last updated: May 20, 2020 11:52
Will the face covering easily slide down/around?
No! Thanks to the innovative design of the hood drawstring, which connects both the face-covering and the hood. You can easily find your comfortable position to avoid the face-covering sliding around by simply adjusting the drawstring.
Last updated: May 20, 2020 11:52
What do WP/MP mean for a performance jacket?
You can simply consider WP/MP as waterproofness and breathability. The working method of membranes is to have tiny holes that are too small to let liquid water enter but large enough to allow water vapor [moisture] to escape.
For example,
0-5,000 mm No resistance to some resistance to moisture.Light rain, dry snow, no pressure.
6,000-10,000 mm Rainproof and waterproof under light pressure.Light rain, average snow, light pressure.
11,000-15,000 mm Rainproof and waterproof except under high pressure.Moderate rain, average snow, light pressure.
16,000-20,000 mm Rainproof and waterproof under high pressure.Heavy rain, wet snow, some pressure. Think PNW.
20,000 mm+ Rainproof and waterproof under very high pressure.Heavy rain, wet snow, high pressure.
Likewise, the larger the number is, the better it indicates the breathability.
Last updated: May 20, 2020 11:52
Wash Instructions?
MACHINE WASH COLD WASH SEPARATELY DO NOT USE SOFTENERS DO NOT ALLOW TO LAY ON ITSELF WHEN WET WASH WITH LIKE COLORS DO NOT MACHINE DRY DO NOT BLEACH TUMBLE DRY LOW DO NOT IRON DO NOT DRY CLEAN
Last updated: May 20, 2020 12:05
PerX A VS PerX B?
Please check the comparison chart and demo video near the bottom of our campaign page.
Last updated: May 20, 2020 12:05
What is PFC FREE Coating?
PFCs (per- and poly-fluorinated chemicals) are all completely man-made chemicals which do not occur naturally. They are commonly used in DWR (durable water repellent) coatings and waterproof membranes. These fluorochemicals have been used for some time to give clothing water and stain resistant properties. Until fairly recently there were very few alternatives so as it became obvious that PFCs were harmful to the environment more focus fell upon the use of PFCs, especially within the Outdoor Activities sector.
we are among those leading companies that can provide a totally PFC FREE Coating solution while keeping the performance of being water - repellent. It’s 100% harmless both to human beings and the environment.
Last updated: May 20, 2020 12:05
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.